Gemini Not Loading

Gemini will not open, shows a blank page, or loads forever. Work through these in order and stop when it works.

Quick checks (2 minutes)

1. Hard refresh the page (Ctrl+Shift+R, or Cmd+Shift+R on Mac).
2. Open Gemini in a private window. If it works there, an extension or cached session is the cause.
3. Disable ad blockers and privacy extensions for gemini.google.com.
4. Try a different network — switch from Wi-Fi to mobile data.
5. Sign out of all Google accounts, then sign back into only the one with Gemini access.

If it still fails

• Clear cookies for google.com and gemini.google.com, then sign in again.
• Try a different browser. Chrome, Edge, Safari and Firefox current releases are supported; older builds are not.
• Disable VPNs and corporate proxies — Gemini is region-restricted and a VPN exit in an unsupported country will block it.
• On a work or school account, ask your administrator whether Gemini is enabled. A disabled policy presents as an endless load, not an error.

If nothing works

Confirm it is not a service-wide incident before spending more time on your setup.